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Customer Testimonials at Chepstow Trade Centre.

Hi , just a quick note to say a big "thank you" for my lovely new(to me) car. You are right, it drives like a dream and I am so chuffed with it. It`s now the second car we have bought from you and both cars have been a great price and immaculate. We happily recommend all our friends and family to come to you first when looking for a car. Thanks again, Mike and Laura. Laura Cox

What a top bloke tim is no bullshit what he sales is tip top no pressure to buy I will recommend him to anyone first look think he`s a geezer but talking to him he don`t give you no bullshit he knows what he is talking about very trusting I`ve just bought a car off him and I`ve just put it through its paces and what he said is true solid as a rock top man Tim. Dave Black

I have just had a very pleasant car purchase experience; from the moment I arrived to the driving off in my new car.I found a high level of honesty and integrity at Chepstow Trade Centre that I`ve not had anywhere else and will not hesitate to send my friends here.
Highly recommended!
Christopher Morris

I couldn't be happier with the customer service Mark and Tim are highly professional and friendly guys and provide a no frills, no nosence experience . They even sorted my monthly tax payments for me before I left the office, this is my second car from CTC not because the previous car was faulty but purely because I was a faulty driver. I would highly recommend them to anyone ,with a huge collection of cars a very fare prices to the vast rage they hold i would urge anyone looking for a new vehicle to go meet the lads and take a peak you will not be dissapointed. Thankyou Chepstow Trade Centre.  Sarah Grindle.

I have just had a very good time purchasing my new car from chepstow trade centre. Tim the owner was very good welcomed me with hot drinks which was nice knew everything about the cars he sales which is good to hear and time was no issue. The bmw i bought i can only describe as in new condition drove faultless and got for a very good price these boys are doing it the wright way which is good to see. I would recommend this company to anyone and i am very pleased could not be happier thanks again. Hayden Mansell

We just purchased a merc clk convertible off of tim at chepstow trade centre. It was lovely the whole time we were there we felt welcomed and no pressure at all left alone to look around the car offered hot drinks very impressed how clean the place was and most of all how good the car was it was what i have been looking for for a long time very pleased i will deffo go back to chepstow trade centre in the near future. Leah Williams

Just bought the mitsubishi shogun and i have to say what a fab pair of guys these two are .Its a great car at a great price Mark and tim are very honest about the car .Not the normal sales patter its very relaxed havent got any pushy sales people hanging around .Will definitely recomend them if you are going to buy a car .Once again thank you tim and mark hope to see you in the future for my kids cars. Claire Vincent

Hello Mark hope you are really well My son & I could not be happier with the service we received from you at Chepstow Trade Centre. Your enthusiasm and knowledge and, above all your concern for the customer shines throughout the experience of buying a car. It was a real pleasure doing business with you, and a real change from other car sales we visited, and believe me we went to many before we found the best!You offered to collect me from the station, and you even offered me breakfast whist I waited to have the lock done as you wouldnt let me have his first car without it being 100% right! So fantastic price.
I would not hesitate to recommend you to anyone and everyone. Many thanks for helping my son find his first car at a great price he is very happy and cant wait to pass his test.
Take care and many thanks again.
Jon White

Would not hesitate to recommend Chepstow Trade Centre for one second! I am beyond happy with the VW Golf I purchased which I feel was very fairly priced and honestly described! A warning light did appear on the car but Tim was simply brilliant - the issue was just a sensor but Tim paid the full repair bill without any quibbles. If you are looking for simple, honest, friendly trading and great cars at great prices, you need look no further! Thanks guys for an all round great experience! :) Lewis.

NICE REVIEW JUST CAME IN.
Chepstow Trade Centre - Highly Recommended!
I've had a bad experience buying once before from a previous car dealer, but I liked Tim's non pushy attitude, personality and knowledge of the car I purchased and would highly recommend to anyone thinking of buying from
Chepstow Trade Centre.  DANIEL TURNER.

Great buying experience! Viewed car online and then went to CTC. Great customer service, no hard sales and gentleman was very knowledgeable, going through features, service history etc. All information required was forwarded immediately (bank details, tax information etc) and purchase confirmed and made within 48 hours. On collection, tax was sorted and car was spotless. Would highly recommend to anyone looking to purchase a car. Gillian Dunster.
 

Excellent, friendly, cars were kept in a clean and tidy environment. Provided plenty of information about the car, allowed us time to look at the vehicle without any sales pressure, and gave us the opportunity of a test drive.  Sophie Picton.

After a 3hr drive was welcomed with hot refreshments.was left alone to look over vehicle no pressured sales tactics wotsoever. An over all pleasant experiance buying my car and wouldnt hesitate to use chepstow trade centre in the future. S ean Fairclough

The VW Golf I bought was excellent with full VW history and in great condition, honestly described! A warning light came on the car, it was just the DPF sensor, but Chepstow Trade Centre agreed to pay the repair costs in full for the sensor to be diagnosed and replaced at my local garage - problem solved and the car is better than ever! Would never hesitate to recommend these guys, brilliant experience! :)  Lewis Morley.

have just come away with a lovely Ford Fusion for my wife . Very friendly , helpful guys . Not at all pushy . A nice experience . If your looking to buy a good , affordable second hand car , I highly recommend CTC. Thanks guys. Jess Parker  

Absolutely happy with our new car ...exelent
Value for money and service of the guys :-)
Steven Appleby

Thanks for an excellent service. Tims saved me a lot of time finding me a good-priced, economical motor. Time I simply do not have! Tim looks at exactly what you need from a car and tells you straight without any sales talk. He knows the market inside out and above all he knows people and whats important to them. He also sorted out my part-exchange headache. Id recommend CTC to anyone. Simon

Hi Tim, It may cost £6.50 to come over the bridge, well worth it I may say and also to find an excellent Mercedes that you had described completely accurately. The car was better than expected and did the 70 miles home so smoothly I nearly dropped off!! The information Tim gave me on the phone was spot on and it is great to find an honest low mileage / owner car in great condition. Thank you for your honesty Mike. Mike Douglas

Tim 
Recently purchased a Vauxhall Corsa from Chepstow Trade Centre. Would recommend them to anyone looking to buy an amazing quality secondhand car. I received the best service before and after the purchase. Tim and Mark couldn`t of done more to help when there was a small problem with the car and had it fixed within days. The car runs perfectly really happy with everything, can`t fault anything. Thank you very much for your amazing service.
Thank you Tim and Mark, really impressed with the car, couldn`t ask for a better first car.
Sorry it`s late. 
Thank you for everything and sorting out the car in time for me so I had it before I did my test.
Tom Elliott

Very pleased car is perfect in every way.Quick and efficient service very pleased. Denise Martin

Just bought my new car from those guys and would like to say a few good words. Top service, highly recommended. Warranty as promised, had small problems with my car after I bought it, all was sorted fast and without any problems. Came all way from Devon to bay my new car and it was worth it. Thank you! Mikus Rutkovskis

Hi guys,
Just a word to say how pleased I am with the Lexus GS 300.A great car at a great price with service to match.A pleasure to deal with.Many Thanks.
Regards Fred.
Freddy Bennett

Thank you to Tim for a excellent non pushy sale. Very happy with my purchase of a black Peugeot 307. After purchasing this car I experienced a few problems and the car needed to be checked over at a garage but Tim was excellent in supporting this and even spoke to the car garage and warranty company on my behalf. Everything has now been sorted and I would certainly be recommending this car sales and also be returning to part exchange my partners car in the near future. Scott. Scott Allan

Dealt with Tim over the phone and immediately got a good feeling about this car, so I travelled down from Preston for it. Was picked up by Mark from the train station. Both chaps very friendly and obviously passionate about their job. The car was tidy and seemed appropriately priced, so I happily drove it away. Sadly 300 miles later I did have a problem with the rear brake which I accept Tim or Mark could not have envisaged - this was a 13 year old used car after all. It would have been most impractical and prohibitively expensive to return it to Chepstow so I had it repaired by my local garage. After assuring himself it was a legit issue, Tim immediately accepted responsibility for it and we negotiated a contribution for its repair which was paid out promptly. We all accept that second hand cars can consequently carry hidden defects and a measure of their seller is whether they take ownership of any problems as they arise or hide behind excuses. I`m happy to report that CTC did not shirk on this and we had a quick no-fuss resolution to both our satisfaction. I whole-heartedly recommend them to all used car buyers out there!" Andrew Wiles

Many thanks both of you for the non pushy sales talk while looking for a small car for my daughter she came away a happy girl .3 drivers in our household if we need another car we will be back. Victor Kibble?

So pleased I bought my new car from these guys . Fair prices for top cars . I went all over the place first just to see what was about & they won hands down. Also no bull . Highly recommend ctc. Jason Davis

Was looking to down size my car iv had for 7-8 years. My father found add an off we went for a look. Service was excellent warm welcoming and friendly. Told us everything about the car we were seeing. 20 minutes later iv got a quality second hand new car. Would definitely recommend you give it a look. Lisa Devney

My son has been saving for his first car, and we'd been looking for a little while here as the cars always looked lovely condition and reasonably priced. He saw a fiesta he liked so he bought it. It did have a small unforeseen problem that we couldn't see until he'd driven it a little while. We spoke to Mark and it was sorted straight away no problem or quibbles.. Excellent service, and my sons loves his new car ! Thanks :) Gill Rees

Went today to purchase a used car (seat ibiza). Very welcoming and car kept in great condition and well priced. Highly recommend this honest car dealer. Robert Jenkins

SEARCHED FOR WEEKS FOR THE PERFECT MINI COOPER, SPOKE TO TIM AND MARK FROM CHEPSTOW TRADE CENTRE SEVERAL TIMES, AND EACH TIME, BOTH GUYS WERE FRIENDLY, HELPFUL AND VERY INFORMATIVE.UPON ARRIVAL AT CTC WAS VERY IMPRESSED WITH THE CLEANLINESS AND ORGANISATION THAT THIS PLACE HAD, GREETED BY MY NAMESAKE TIM AND MARK ALSO INTRODUCED HIMSELF.VERY REFRESHING AND NON SALESEY APPROACH WAS GREAT, THE CAR WAS SPOTLESS AND PERFECTLY PRESENTED AND BROWSING AROUND CTC, ALL THE CARS WERE THE SAME.THE DEAL WAS DONE, AND I AM NOW THE PROUD OWNER OF A MINI COOPER.CAR WAS AVAILABLE TO COLLECT THE SAME DAY, TIM EVEN ORGANISED TAXING IT FOR ME.WHEN I DECIDE TO PURCHASE MY NEXT CAR, WILL DEFINATEY GIVE CTC A VISIT. Tim Cox

Would definitely recommend Chepstow Trade centre mark was extremely helpful and made sure the car was perfect for me ! Fantastic service and value for money. Holly

Exemplary customer service! Both Mark and Tim are absolute superstars! Being a woman on my own, I was extremely nervous and apprehensive but they both instantly put me at ease. My new car was immaculately presented and the handover was completely professional. In light of how well they looked after me, I have advised both family and friends that for a reliable, inexpensive car with fast, efficient and friendly service then look no further than Chepstow Trade Centre! Angela Watkins

Great service, Mark restores your faith in the car sales industry. Antony Vallis

Excellent customer service. Would highly recommend. Good choice of cars at reasonable prices (seemed to be around £1000 to £5000 price range when I bought my car). Warranty options offered. Could tax the car in their office before driving away. Comprehensive mechanical check of all vehicles before purchase. Deborah Gaunt

What you see is what you get. Honest, reliable cars at bargain prices. No insurance right offs. Good customer service. Phillip Edmonds

I Saw a Volkswagen Beetle convertible on their website and was very impressed by the reviews so we made arrangements to travel 10 hour round trip from Eastbourne to Chepstow in Wales. We were picked up by Mark in the car we came to look at to rest run it. I was very impressed with the condition of it and all of his cars. We were given a nice cup of tea, we had a great laugh and banter with him I said yes to the car. Expecting delivery via another person to bring it to me the next day. He insisted the car has to be right before leaving Wales, So he got the parts fitted at no extra charge. It was delivered to me and I am so happy with it and would not hesitate to buy another car from him in the future and recommend the to anyone. Everyone loves my car they think it's new it's that good condition nice black beetle convertible my dream car. Ruth Clark

About the little red TT I bought from CTC in May. Been an excellent little car and, as I read in some reviews prior to looking at a TT to buy, it brings a smile to my face every time I get into it. Okay okay, and it's a head turner too! And alright there's a few bits still to be sorted out on the wheels and the bodywork (wheels are being blasted and finished in gloss black and the crack in the rear bumper, rust around rear spoiler and under driver side front wing, and the scuffs to the front bumper are all being done). But, all in all a great little car. Love driving it and will definitely be looking CTC up next time I want another car. It makes a nice change to deal with a GENUINE bloke. Thanks again. Gary Dean

I found the staff at Chepstow Trade Centre to be very helpful and polite. I looked at the vehicle I was interested in and they gave me an honest and frank description of the good things about the vehicle and also pointed out a small defect that I hadn't noticed. This gave me the comfort that I was confident I was getting good value for my money and nothing was being hidden. I would gladly recommend Chepstow Trade Centre to other people. Paul Lovell

I have had the pleasure of dealing with Tim, after spotting a BMW convertible I wanted within my price range. Tim was extremely friendly from the off, not pushy in the slightest and I felt very comfortable with the whole process. The premises are exceptionally clean and tidy, which gives an excellent first impression. I did have an electrical fault on the car a few days after purchasing it, but on speaking to Tim there was no hesitation at all that he wanted to put this right for me, he had the problem diagnosed and even had the part replaced at a BMW specialist, not some back street mechanic, in super quick time. The fault is now rectified at no cost to me and I am over the moon with my purchase I would have no problem recommending these guys to anyone, I've heard they have a good reputation in the area and I will certainly recommend Chepstow Trade Centre to anyone wanting to buy a quality used car. Excellent customer service! Thanks. Dean Legge

Just bought renault megane 225 from tim at ctc.Could'nt have been happier with the service we recieved .Tim went out of his way to make sure the car was in tip top condition really honest down to earth guy will deffinately reconmend to others and will use again.Thanks again mate,5 star rating. Kelly and mark .

They were very helpful only down fall it's hard to find needs more sign posts. Sharon Heather Peel.

Recommended to me by the chap i brought my car from and superb service and would reccomend them to any one , the service from mark was top draw. Elenor Jones.

Fab service & staff. Cheryl Herbert.

Very good service. Ezala Bengi.

Excellent experience. Costumer service is great & the quality of the cars was impressive so are their prices . I had a few things I needed sorted on my new car & they were sorted without hesitation. If you're looking for a descent reasonably priced car you should definitely check these guys out . Highly recommend them. Jason Hamilton-davies.

Went on Sunday to view a chevrolet kalos! Great customer service off Tim he couldn't have been more helpful! Picked the car up today and very very happy! Would definitely recommend! Thank you. Molly Cole

We bought a Peugeot 207 from CTC, It's a nice car and very clean and tidy. We collected the car and unfortunately 2 days later there was an electrical problem. CTC could not have been more helpful, they had the car collected and repaired at their expense. We have had it back over a week now and very pleased with it. Overall excellent service, they kept me well updated and were really nice to communicate with, as a woman that was very appreciated. Sarah Skinner

I have to say that the manner with which Tim dealt with me was first class and very professional. There was no pressure whatsoever and Tim was very accommodating, listened to queries and went out of his way to help. I would recommend you pay a visit. Customer satisfaction is a priority here. Well done CTC. Roger Lewis.

Good Afternoon Tim, Just a quick note to say how happy I am ( and the wife when I let her dive it! ) with the Audi A3 I purchased from you. Having driven BMW`s for the past 10 years, and coming over to look at one you had, I have no regrets in my purchase.The Audi is a joy to drive,and equally, if not better than you said. Thank you to you for no nonsense approach, and hope to deal with you again in the future - Jon.   

"Bought a used Toyota avensis recently from Tim at Chepstow Trade Centre; really friendly, responsive, pressure free and helpful during my purchase. What's more impressive is that he kept up the same level of customer service after the sale which is sadly really rare in this industry. Definitely recommended" James Fussell.
Bought a jeep from Mark and found him to be a pleasure to deal with. I had a couple of issues which had to be clarified before I went to see the jeep and I can only say Mark was most helpful at all times. I would gladly buy from him again. Many thanks Mark, keep up the good work!  Andrew Crowe.

Genuine car sales selling genuine cars, easy & straightforward car purchase, fast follow up service & great price. Very pleased. Salesperson was not pushy & the car sold itself. They deserve their good reputation. Fast follow up service when we had a concern which was resolved immediately. Highly recommended. Jackie Shacklady.

Brought my first car from here, had it a while now and I've had no problems, definitely recommend. Friendly staff very helpful. Courtney Maund.

Honest, friendly and efficient. David Hall.

Clean, tidy and very helpful. Nothing was to much bother. The car (volvo v70 sport), wonderful!! Would I use them again...yes! Alan Banks.

I'm more than happy with the car, it was cheaper than most of the same type and better condition. fair and pleasant, overall a good experience, thank's. Alan Wood.

From arriving at the centre and meeting mark. I soon found out he was not your average car dealer. .it was like doin business with a mate. He wasn't pushy or trying to exaggerate anything. I found him knowledgeable and likeable..we had a chat and done our deal in an hour.. one lovely grey automatic 12 plate mondeo is now my pride an joy. Jimmy.

Excellent service from start to finish, Tim was honest from the start and made the experience vary easy, would highly recommend them to anyone. Lee Colliez.

Small business but with great passion for the job. exchanged px and car to buy details arrange payments and date to exchange. then when arrived to meet mark went over both cars done deal quick and effective. great service and honest people. Shane Munn.

Hi just bought my car from here, really pleased with the car great price great service very friendly and welcoming staff was a pleasure to deal with.  Gwydion Lloyd .